<p class="MsoNormal"><u><span style="font-size:12.0pt">Siva Adavan Telephone:416-419-7693</span></u><span style="font-size:12.0pt"></span></p><p class="MsoNormal"><span style="font-size:12.0pt">Markham, ON</span><span style="font-size:12.0pt"> Email:sivaadavan@hotmail.com</span><span style="text-align: center"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt">AS400/iSeriesoperations, systems administration, security, setting up user and groupenvironments, IBM client access communications, Robot, Tivoli, and updating JobScheduler(JS) entries. </span></p><p class="MsoNormal"><span style="font-size:11.0pt">Administer/supportand oversee a 7x24x365 Operations department for multiple locations inCanada. Worked as a focal betweenOperations, Management and multiple Clients addressing all issues and concernsin a professional and effective manner. </span></p><p class="MsoNormal"><span style="font-size: 11pt;color: black;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial">Participated in disaster recoveryexercises and worked with other IT teams to resolve problems, improve functions,and update documentation pertaining to operations in the Data Center. </span><span style="font-size:11.0pt"></span></p><p class="MsoNormal"><span style="font-size:11.0pt">Team player withexcellent problem solving, multi-tasking, decision-making and organizationalskills. </span></p><p class="MsoNormal"><span style="font-size:11.0pt">Perform D<span style="color: black;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial">aily and WeeklyBackups, and create problem tickets on several applications (</span>Jira,ServiceNow, Aldon, eESM, ManageNow, Customer oriented ticketing system)<span style="color: black;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial"> and changemanagement,</span> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#333333;background:#FDFDFD">Perceptive Systems Analyst adept at designing innovative ITsolutions and enhancing existing systems with new features. Committed toimproving business productivity and efficiency. Specialize in applyingtechnical expertise to develop insightful solutions applicable to currentbusiness practices.</span><span style="font-size:11.0pt"></span></p><ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="margin-bottom: 5pt;text-align: justify;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial"><span style="font-size:11.0pt;color:#333333;background:#FDFDFD">Extensive knowledge of IT procedures and available technology solutions</span><span style="font-size:11.0pt"></span></li> <li class="MsoNormal" style="margin-bottom: 5pt;text-align: justify;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial"><span style="font-size:11.0pt;color:#333333;background:#FDFDFD">Ability to analyze clients’ existing systems and business models and meet strict deadlines</span><span style="font-size:11.0pt"></span></li> <li class="MsoNormal" style="margin-bottom: 5pt;text-align: justify;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial"><span style="font-size:11.0pt;color:#333333;background:#FDFDFD">Experience working in an Agile/Water Fall delivery environment</span><span style="font-size:11.0pt"></span></li> <li class="MsoNormal" style="margin-bottom: 5pt;text-align: justify;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial"><span style="font-size: 11pt;background-image: initial;background-position: initial;background-size: initial;background-attachment: initial">Collaborated with developer’s tests and end users to ensure technical compatibility.</span><span style="font-size:11.0pt"></span></li></ul>
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