Candidate Detail

Siva Adavan                                                                                     Telephone:416-419-7693

Markham, ON                                                                     Email:sivaadavan@hotmail.com 

AS400/iSeriesoperations, systems administration, security, setting up user and groupenvironments, IBM client access communications, Robot, Tivoli, and updating JobScheduler(JS) entries. 

Administer/supportand oversee a 7x24x365 Operations department for multiple locations inCanada.  Worked as a focal betweenOperations, Management and multiple Clients addressing all issues and concernsin a professional and effective manner. 

Participated in disaster recoveryexercises and worked with other IT teams to resolve problems, improve functions,and update documentation pertaining to operations in the Data Center. 

Team player withexcellent problem solving, multi-tasking, decision-making and organizationalskills.

Perform Daily and WeeklyBackups, and create problem tickets on several applications (Jira,ServiceNow, Aldon, eESM, ManageNow, Customer oriented ticketing system) and changemanagement,

Perceptive Systems Analyst adept at designing innovative ITsolutions and enhancing existing systems with new features. Committed toimproving business productivity and efficiency. Specialize in applyingtechnical expertise to develop insightful solutions applicable to currentbusiness practices.

• Extensive knowledge of IT procedures and available technology solutions
• Ability to analyze clients’ existing systems and business models and meet strict deadlines
• Experience working in an Agile/Water Fall delivery environment
• Collaborated with developer’s tests and end users to ensure technical compatibility.