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Candidate Detail

During my career that has spanned more than 10 years, I have worked as a Project/Release Manager, Project Lead, Team Lead and Software Developer. The skills I learnt through these experiences will be an asset to the company. My expertise lies in deploying the code into multiple environments, as per the Release plan, without any defects and within budget. I have experience working in multi-vendor projects and managing the pre-release, release and post-release activities for more than 350 release requests per month. I have led teams of more than 40 members. I always maintained good relationship with clients and take initiatives to increase client’s satisfaction. Additionally, my demonstrated success in effectively exceeding goals will make a significant impact on the company. The followings demonstrate my qualifications for this position:


8 years of experience in Release Management.

1.6 years of experience working at Client location in United States Of America.

ITIL® Foundation Certificate in IT Service Management

PRINCE2® Foundation Certificate in Project Management

Master’s Degree in Computer Application.

Experience in Configuration management, Code building and Deployments.

Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines

Experience in working with DevOps and Agile methodologies, including Scrum, Waterfall, Kanban

Expertise in computer programming (Java, J2EE)

Hands on experience in Oracle, SQL Developer, Service-Now, JIRA, Confluence, Fieldglass, Pivotal Cloud Foundry, GIT, Bitbucket.


Education

  • Master of Computer Applications
    Master of Computer Applications

Work Experience

  • November 2014 - May 2022
    Release Manager
    Capgemini

     Worked in a multi-vendor project and managed the pre-release, release and post-release activities for more than 350 release requests

    per month, into multiple environments.

     Made sure that all deliverables are as per the release plan, without any defects and within budget.

     Foresaw the risks and challenges and took necessary actions accordingly. Proactively identified risks and issues during release activities

    and prepared and reviewed Risk plan, eSLA and Monthly Metrics.

     Conducted Root Cause Analysis for the issues identified during the release and reviewed and updated KEDB document regularly.

     Participated in Production deployments and validated the deployment logs.

     Participated in Production Go/No-Go calls and in daily stand-up calls and updated deployment status.

     Performed database maintenance activities such as GRP Creation, Restoration and drop.

     Service-Now monitoring and ticket closure and conducted Monthly SLA Audit with Quality team

     Prepared Metrics pack and managed Application Inventory.

     Maintained RFCs and make sure the processes adhere to Change/Release management standards.

     Successfully implemented the Continuous Integration and Delivery, automated Build and Deployment and did Server automation by

    means of implementing the DevOps best practices in various project engagements.

     Configured multiple applications for more than 9 environments.

     Conducted Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews and involved in decision making process.

     Maintained release repository, RM Macros, Team Register, training plans, Assessment dashboard and evidence.

     Reviewed Skill Metrics quarterly and filled the gaps identified, by conducting training and information sessions.

     Got Client appreciation for coordinating the deployments by 25+ application teams and for developing the script for extracting user

    story report for the customer within a day.

     Mentored new joiners by conducting trainings and information sessions.

     Implemented 20 Value Innovations. Continually worked towards making improvements /automations in the release process by

    conducting Value Innovation brainstorm sessions.

Awards and Certificates :

  • September 2017
    ITIL® Foundation Certificate in IT Service Management
    AXELOS
    ITIL® Foundation Certificate in IT Service Management
  • PRINCE2® Foundation Certificate in Project Management
    AXELOS
    PRINCE2® Foundation Certificate in Project Management
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