Worked in a multi-vendor project and managed the pre-release, release and post-release activities for more than 350 release requests
per month, into multiple environments.
Made sure that all deliverables are as per the release plan, without any defects and within budget.
Foresaw the risks and challenges and took necessary actions accordingly. Proactively identified risks and issues during release activities
and prepared and reviewed Risk plan, eSLA and Monthly Metrics.
Conducted Root Cause Analysis for the issues identified during the release and reviewed and updated KEDB document regularly.
Participated in Production deployments and validated the deployment logs.
Participated in Production Go/No-Go calls and in daily stand-up calls and updated deployment status.
Performed database maintenance activities such as GRP Creation, Restoration and drop.
Service-Now monitoring and ticket closure and conducted Monthly SLA Audit with Quality team
Prepared Metrics pack and managed Application Inventory.
Maintained RFCs and make sure the processes adhere to Change/Release management standards.
Successfully implemented the Continuous Integration and Delivery, automated Build and Deployment and did Server automation by
means of implementing the DevOps best practices in various project engagements.
Configured multiple applications for more than 9 environments.
Conducted Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews and involved in decision making process.
Maintained release repository, RM Macros, Team Register, training plans, Assessment dashboard and evidence.
Reviewed Skill Metrics quarterly and filled the gaps identified, by conducting training and information sessions.
Got Client appreciation for coordinating the deployments by 25+ application teams and for developing the script for extracting user
story report for the customer within a day.
Mentored new joiners by conducting trainings and information sessions.
Implemented 20 Value Innovations. Continually worked towards making improvements /automations in the release process by
conducting Value Innovation brainstorm sessions.